mystery shopping
Life's a mystery.
Sales don't have to be.
Instead of just showing you what your sales people are doing when you’re not watching, we help you develop and execute new home sales strategies that positively affect your bottom line.
Mystery Shopping with
New Home Sales Connection
When mystery shoppers go on assignment to your model home, they analyze everything from your customers’ point of view, from the home condition to greeting, service, knowledge and parting comments.
Identifying the KPI’s which influence win rates allows you to focus on areas that will significantly impact the improvement of your home selling talents and agent differentiation compared to your competition.
Our comprehensive telephone mystery shop begins with the proper recruitment of expert evaluators in order to deliver the highest quality telephone mystery shoppers when conducting your new home sales evaluations.
We'll present you with clear data and detailed reports that you can use to develop a marketing strategy or create a sales culture that will turn prospects into home buyers
Video mystery shops capture real customer interactions as they happen. So you and your team can see and hear exactly what it’s like to experience your brand through your customer’s point of view.
We train real estate agents and brokerages to monitor and track their skill development
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